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Student Guide / General Information


Student Operations

Student Operations Department, which is headed by the Manager / Registrar consists of the following Units.

Student Administration Unit

a. Enrolment and re enrollment
b. Withdrawal and Deferment
c. Adding / Dropping subjects
d. Transfers and progression
e. Exemptions processing
f. Student Academic Progress
g. Graduate Verification
h. Financial Aid / Study Loan / Scholarships
i. Class Attendance
j. Academic Calendar

Systems and Compliance Unit

a. Management of Student Database within Eduversal
b. Provision of Reports and Statistics
c. Management of University’s Community Portal
d. Timetabling Scheduling and Management with Syllabus Plus and Allocate +
e. Statistic Report

Student Services Unit

a. Accommodation / Hostel
b. Counseling services
c. Career and Employment
d. Student Development
e. International Students’ Advisory
f.  Orientation and Transition International Student

Client Services Unit

a. Sports and Recreation
b. Clubs and Student Council
c. Student Discipline
d. Graduation tracking
e. Alumni
f. Student Insurance
g. Orientation


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Student Information Centre (SIC)

SIC is a one-stop centre providing a wide range of services to students, staff and the public. 
Services provided by SIC:

  • Course information
  • Enrolment enquiries
  • Student ID/Matrix cards
  • Academic transcripts / results certificates
  • Status and reference letters
  • Letter of completion
  • Document certification
  • Receipts and Invoices
  • Change of personal details
  • Forms and brochures
  • Graduation Applications

All enquiries should be forwarded to SIC at sic@swinburne.edu.my or
082-416353.


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