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Student Operations
Student Operations Department, which is headed by the Manager / Registrar consists of the following Units.
Student Administration Unit
a. Enrolment and re enrollment
b. Withdrawal and Deferment
c. Adding / Dropping subjects
d. Transfers and progression
e. Exemptions processing
f. Student Academic Progress
g. Graduate Verification
h. Financial Aid / Study Loan / Scholarships
i. Class Attendance
j. Academic Calendar
Systems and Compliance Unit
a. Management of Student Database within Eduversal
b. Provision of Reports and Statistics
c. Management of University’s Community Portal
d. Timetabling Scheduling and Management with Syllabus Plus and Allocate +
e. Statistic Report
Student Services Unit
a. Accommodation / Hostel
b. Counseling services
c. Career and Employment
d. Student Development
e. International Students’ Advisory
f. Orientation and Transition International Student
Client Services Unit
a. Sports and Recreation
b. Clubs and Student Council
c. Student Discipline
d. Graduation tracking
e. Alumni
f. Student Insurance
g. Orientation

Student Information Centre (SIC)
SIC is a one-stop centre providing a wide range of services to students, staff and the public.
Services provided by SIC:
- Course information
- Enrolment enquiries
- Student ID/Matrix cards
- Academic transcripts / results certificates
- Status and reference letters
- Letter of completion
- Document certification
- Receipts and Invoices
- Change of personal details
- Forms and brochures
- Graduation Applications
All enquiries should be forwarded to SIC at sic@swinburne.edu.my or
082-416353.

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