Swinburne University of Technology Sarawak Campus

The Certified Training Needs Assessor

Swinburne University of Technology Sarawak is pleased to announce that this 2-day executive training programme is now open for registration!

Training and Development is crucially important to the success of an organisation at all levels. It can and should be a powerful, positive process that helps individuals, groups and the whole organisation. Yet Training Needs Analysis (TNA) can be construed as expensive, or misunderstood, and not planned in a wider context of change and growth. It is necessary to recognise the value of properly implemented TNA in order to provide appropriate, cost-effective training that develops and motivates staff.

This HRDF-claimable certification programme is designed to give the participants an enhanced learning platform through the use of a variety of interactive, hands-on activities, including:

  • Individual and Group Exercises
  • Question and Answer Sessions
  • Presentations and Video Sessions

Each participant will leave with a personal development plan, and successful participants shall receive the “Certified Training Assessor” Certification from Swinburne University of Technology Sarawak and MEF Academy Sdn Bhd.

Dates and Venue

  • 3-4 September 2018
  • Grand Margherita Kuching


  • RM1,200 per pax (SCCI member)
  • RM1,300 per pax (non-SCCI member)
  • 10% of discount will be extended from the 3rd person onwards


  • 2 days

Course details

– Target beneficiaries, course objectives and course content.

Target beneficiaries

This course will benefit participants in all administrative training related fields, including :

  • Training Managers/ Executives
  • HR Staffs
  • All involved in training

Overall objectives

Participants will be able to: 

  • Understanding Competency Mapping in TNA
  • Blending in the Competency Modal with Organization’s Competency Framework
  • Using graphs in finding TNA Gaps
  • Drawing out a Training Plan
  • Learn tools to assess and prioritise ideas for decision making
  • Cultivate leadership qualities to get more done through others
  • Enhance the power of EQ maturity
  • Communicate assertively to obtain commitment and results
  • Work with difficult people and deal with conflicts
  • Keep abreast with their professional development and progress through continuous improvement

Course content


Participants are required to attend all 2 days of the programme, which focus on specific training skillsets. The topics covered during the programme include:

1) Understanding the Scope of Training and Development

  • Overview of Training function
  • Understanding HR planning process

2) Introduction to Competency and Competency Mapping

  • Overview about Competencies
  • Developing Competency Model

3) Introducation to TNA and 3 Levels of Needs Assessment

  • Components of the Organization, Task and Person that needs to be analyzed
  • Identifying key areas and linking to specific analysis

4) Training Needs Analysis Techniques

  • Looking at the various methods of compiling information
  • Plans on preparing the Questionnaire Approach in formal and non-formal interviews

5) Evaluating Different Methods of Training

  • Understanding di f ferent Training methods to the different levels within the organization

6) Writing TNA Report and Preparing Your Training Plan

  • Using graphs to collect results of the findings
  • To write an effective report pertaining to the overall hours and areas of focus

7) Preparing the Training Schedule

  • Plotting in the topics
  • Allocating frequencies of Training
  • Criteria for selecting internal and external
  • Trainers
  • Allocations of hours by quarterly

Trainer information

– Trainer information.

Mr. Sri Vahlsan has more than 15 years of experience in the area of People Relations. Years of work experience in the Hospitality and Education Industry has given him sound knowledge in Employee Relations especially in employee Performance Competencies and Customer Service. His delivery has been able to bridge the gaps in organizational needs by transforming the contents into reflective inputs for employees to succeed in their workplace. Mr Sri has enhanced his skills to include Competency Development and Profiling in HR and Operation. He has further developed various programs in this area and has successfully delivered various seminars particularly in Competency Based Recruitment & Selection, Competency Based Human Resource Management, Competency Based Training Needs Analysis and Competency Mapping for multinational organizations in Manufacturing, Oil & Gas, Services Industry (Banks & Hospitality) and GLCs.

How to register

– Entry requirements, application process and short courses contact.

Entry requirements

As the main language of instruction is English, you will be required to be proficient in the language.

Application process

To apply for this course, please fill in this online registration form

Please refer the link down below for brochure:  

Dr. George Ngui
Swinburne University of Technology, Sarawak Campus
Email: sutsshortcourses@swinburne.edu.my

Short courses contact

For more information regarding the current short courses, please get in touch with us according to the respective courses below. Operating hours are Monday to Friday from 8:30am to 5:30pm, GMT +08:00.

Email: sutsshortcourses@swinburne.edu.my