FAQ
What are library’s opening hours?
| Calendar/location maps | Opening hours | Calendar |
| Semester commences Library, 1st floor Building A & B | Monday – Friday | 8.30am – 9.30pm Saturday | 9.00am – 2.00pm Sunday & Public Holiday | Closed | 4 Mar – 19 May 24 Jun – 11 Aug 2 Sep – 17 Nov |
| Study and exam week Library, 1st floor Building A & B | Monday – Friday | 8.30am – 12.00am Saturday | 9.00am – 4.00pm Sunday | 9.00am – 2.00pm Public Holiday | Closed | 20 May – 23 Jun 18 Nov – 22 Dec |
| Semester break Library, 1st floor Building A & B | Monday – Friday | 8.30am – 5.30pm Saturday | 9.00am – 2.00pm Sunday & Public Holiday | Closed | 1 Jan – 3 Mar 12 Aug – 1 Sep 23 Dec – 31 Dec |
| 24 hours study area Library, 1st floor Building A | Open 24 hours | Open 24 hours |
| Student study/ leisure area Ground floor Building B | Open 24 hours | Open 24 hours |
- Opening hours are subject to change.
- Most library services cease 15 minutes before closing time.
- Users may gain access to Library 24-Hours Study Area after library operating hours through a dedicated door or Student Study/Leisure Area at any time by using their Swinburne ID card.
People are being noisy in the library, what should i do?
Feel free to respectfully let the person(s) know they are disturbing others.
Alternatively, notify us the location through Zendesk Online Chat or approach library staff at the Service Desk. We will respond immediately.
Am i allowed to eat in the library?
No. Food not allowed in the library. Only bottled drinks allowed.
How can i reserve a study group room?
The booking steps are as below:
- Login to Office 365 at https://mail.office365.comand key in your student’s email: ID@students.swinburne.edu.my and password.
- Click the app launcher
and select All apps. - Select Calendar; double click your desired date.
- Set your Start and End time (maximum is 2 hours per booking).
- Click Add a location or a room and select Add room to select one discussion room.
- Fill in the booking purpose in Add a title for the event.
- Add name of other users in Add people.
- Click Send and you will receive an email with title “Pending Approval”.
- Booking is only successful once you received the second email “Room Booking Approved”.
- Collect the room key at Library Service Desk.
Is colour printing available? Any charges for printing?
There are instructions beside every printer and copier at the library. Fees and charges apply. If you need help, ask at the library service desk.
Copy card
- Use your Swinburne ID card as a copy card
- Cards are issued with 0 credits
- Minimum top-up is RM 10.00 each time
Printing
- Select print on your document as usual
- Take your Swinburne ID card to the printer workstation
- Swipe your Swinburne ID card to the card reader attached to the printer
- Select the document(s) on the screen and click print.
Scanning
- Scanning is free and is available at Library IT Section
- Scanned documents may be in PDF or JPG format and sent to single or multiple email addresses
- The maximum scanner resolution is 1200 dpi. The default resolution is set to 300 dpi.
Wireless printing
- Wireless printing is available within the campus
- Wireless software must be installed on your computer to use this function.
Prices
Double sided printing is available. Prices apply to each side of the page.
| Printing and photocopying | Prices |
| Scan | Free |
| A4 B&W | RM0.10 |
| A4 Colour | RM1.00 |
| A3 B&W | RM0.20 |
| A3 Colour | RM2.00 |
*Prices are subject to change.
How do i log into one of the campus computers?
Students can book the computers at IT Section using the Pharos Reservation Computer available at Library.
The booking steps are as below:
- Key in your student ID and password.
- Select the day you wish to book the computer.
- Click and drag the time slider to your desire time.
- Take note of the computer number and click finish to end the booking session.
Can desks be reserved in the library?
Leaving personal belongings unattended on desks or chairs to reserve a study space is not permitted.
How do i borrow a book?
| Material Type | Patron Category | Loan Period | Fine (RM) | Renewal |
General collection | Academic Staff | 50 items for 60 days | 0.50 per day | 60 days |
| Postgraduates | 20 items for 30 days | 0.50 per day | 30 days | |
| Non-Academic Staff | 10 items for 30 days | 0.50 per day | 30 days | |
| Students | 10 items for 14 days | 0.50 per day | 7 days | |
Staff collection | Academic Staff | 60 days | 0.50 per day | 60 days |
| Postgraduates | 30 days | 0.50 per day | 30 days | |
| Non-Academic Staff | 30 days | 0.50 per day | 30 days | |
| Students | Overnight loan | 1.00 per hour | – | |
Short term | Academic Staff Postgraduates Non-Academic Staff Students | 3 days | 0.50 per day | Non-renewal |
Counter reserved | Academic Staff Postgraduates Non-Academic Staff Students | 2 hours | 1.00 per hour | Non-renewal |
Reference | Non-circulating | Not available | – | – |
Periodicals/ Newspapers | Non-circulating | Not available | – | – |
How to borrow
- You must present your Swinburne ID card to borrow.
- To borrow books, go to a self-check machine or the library service desk.
How to return
- Return your items in the return chutes inside the library.
- Return items to the service desk at the library.
Can i renew a loan?
Yes, an item can be renewed before the due date.
Items cannot be renewed if there are any overdue loans, unpaid fines or Librarynet membership has expired.
Items cannot be renewed if there are any overdue loans, unpaid fines or Librarynet membership has expired.
How do i renew a loan?
- Log in to https://swinburne.librarynet.com.my/Angka.sa2/signIn.htm to renew your loans online.
- Renew in person at library service desk, by phone during opening hours (+6082 260 936) or email to IR@swinburne.edu.my
- An item can be renewed any time before it is due.
- You cannot renew on hold items, short term items or counter-reserved loans.
- You cannot renew an item if you have any overdue loans, unpaid fines or if your librarynet membership has expired.
How do i pay fines?
You can make payments at the Service Desk counter personally by cash.
What happens if i can’t pay my fines?
Your account will be blocked until all fines are paid.
The book i need is not held in the library. How can i get a copy?
Interlibrary loan is a service to get you the materials that is not held in Swinburne Library collection: books, journals, articles, etc. To place a request, fill in the inter-library form that can be found at the library website.
When items arrive and become available, you will be notified via email. Bring your Swinburne ID card to collect it. Most requests are supplied within one week; but may vary depending on the supplying library.
When items arrive and become available, you will be notified via email. Bring your Swinburne ID card to collect it. Most requests are supplied within one week; but may vary depending on the supplying library.
I’m not sure how to search for library e-resources effectively, how do i find them?
Summon search engine provides access to all library online resources and library material in one search. Click “Read more” to watch the video. (How do use Summon search engine).
Alternatively, you can use the Subject Guides in the Library website to find the find resources for your subject area.
Alternatively, you can use the Subject Guides in the Library website to find the find resources for your subject area.
I need help in referencing, where can i go?
Join a Harvard style or EndNote online workshop at Swinburne Sarawak library. For further information, click “Read more” to view the workshop sessions.
Contact Roswita Rawi or Khadijah Morshidi for assistance.
Others
Any additional questions regarding Library Services, please contact our Service Desk Hotline at 082-260 936 or chat with us via Zendesk Online Chat at Swinburne Sarawak Library Website.