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Swinburne University of Technology Sarawak Campus

FAQ


What are library’s opening hours?

Calendar/location maps Opening hours Calendar
Semester commences
Library, 1st floor
Building A & B
Monday – Friday | 8.30am – 9.30pm
Saturday | 9.00am – 2.00pm
Sunday & Public Holiday | Closed
4 Mar – 19 May
24 Jun – 11 Aug
2 Sep – 17 Nov
Study and exam week
Library, 1st floor
Building A & B
Monday – Friday | 8.30am – 12.00am
Saturday | 9.00am – 4.00pm
Sunday | 9.00am – 2.00pm
Public Holiday | Closed

20 May – 23 Jun
18 Nov – 22 Dec
Semester break
Library, 1st floor
Building A & B
Monday – Friday | 8.30am – 5.30pm
Saturday | 9.00am – 2.00pm
Sunday & Public Holiday | Closed
1 Jan – 3 Mar
12 Aug – 1 Sep
23 Dec – 31 Dec
24 hours study area
Library, 1st floor
Building A
Open 24 hours Open 24 hours
Student study/ leisure area
Ground floor
Building B
Open 24 hours Open 24 hours

  • Opening hours are subject to change.
  • Most library services cease 15 minutes before closing time.
  • Users may gain access to Library 24-Hours Study Area after library operating hours through a dedicated door or Student Study/Leisure Area at any time by using their Swinburne ID card.

People are being noisy in the library, what should i do?

Feel free to respectfully let the person(s) know they are disturbing others.
Alternatively, notify us the location through Zendesk Online Chat or approach library staff at the Service Desk. We will respond immediately.

Am i allowed to eat in the library?

No. Food not allowed in the library. Only bottled drinks allowed.

How can i reserve a study group room?

The booking steps are as below:

  • Login to Office 365 at https://mail.office365.comand key in your student’s email: ID@students.swinburne.edu.my and password.
  • Click the app launcher lnch097 and select All apps.
  • Select Calendar; double click your desired date.
  • Set your Start and End time (maximum is 2 hours per booking).
  • Click Add a location or a room and select Add room to select one discussion room.
  • Fill in the booking purpose in Add a title for the event.
  • Add name of other users in Add people.
  • Click Send and you will receive an email with title “Pending Approval”.
  • Booking is only successful once you received the second email “Room Booking Approved”.
  • Collect the room key at Library Service Desk.

Is colour printing available? Any charges for printing?

There are instructions beside every printer and copier at the library.  Fees and charges apply. If you need help, ask at the library service desk. 

Copy card

  • Use your Swinburne ID card as a copy card
  • Cards are issued with 0 credits
  • Minimum top-up is RM 10.00 each time

Printing

  • Select print on your document as usual
  • Take your Swinburne ID card to the printer workstation
  • Swipe your Swinburne ID card to the card reader attached to the printer
  • Select the document(s) on the screen and click print.

Scanning

  • Scanning is free and is available at Library IT Section
  • Scanned documents may be in PDF or JPG format and sent to single or multiple email addresses
  • The maximum scanner resolution is 1200 dpi. The default resolution is set to 300 dpi.

Wireless printing

  • Wireless printing is available within the campus
  • Wireless software must be installed on your computer to use this function.

How to install wireless printing

Prices

Double sided printing is available. Prices apply to each side of the page.

Printing and photocopying Prices
Scan Free
A4 B&W RM0.10
A4 Colour RM1.00
A3 B&W RM0.20
A3 Colour RM2.00

*Prices are subject to change.

How do i log into one of the campus computers?

Students can book the computers at IT Section using the Pharos Reservation Computer available at Library.

The booking steps are as below:

  • Key in your student ID and password.
  • Select the day you wish to book the computer.
  • Click and drag the time slider to your desire time.
  • Take note of the computer number and click finish to end the booking session.

Can desks be reserved in the library?

Leaving personal belongings unattended on desks or chairs to reserve a study space is not permitted. 

How do i borrow a book?

Material Type Patron Category Loan Period Fine (RM) Renewal

General collection

Academic Staff

50 items for 60 days 0.50 per day 60 days
Postgraduates 20 items for 30 days 0.50 per day 30 days
Non-Academic Staff 10 items for 30 days 0.50 per day 30 days
Students 10 items for 14 days 0.50 per day 7 days

Staff collection

Academic Staff

60 days 0.50 per day 60 days
Postgraduates 30 days 0.50 per day 30 days
Non-Academic Staff 30 days 0.50 per day 30 days
Students Overnight loan 1.00 per hour

Short term

Academic Staff
Postgraduates
Non-Academic Staff
Students
3 days 0.50 per day Non-renewal

Counter reserved

Academic Staff
Postgraduates
Non-Academic Staff
Students
2 hours 1.00 per hour Non-renewal

Reference

Non-circulating Not available

Periodicals/ Newspapers

Non-circulating Not available

How to borrow

  • You must present your Swinburne ID card to borrow.
  • To borrow books, go to a self-check machine or the library service desk.

How to return

  • Return your items in the return chutes inside the library.
  • Return items to the service desk at the library.

Can i renew a loan?

Yes, an item can be renewed before the due date.
Items cannot be renewed if there are any overdue loans, unpaid fines or Librarynet membership has expired.

How do i renew a loan?

  • Log in to https://swinburne.librarynet.com.my/Angka.sa2/signIn.htm to renew your loans online.
  • Renew in person at library service desk, by phone during opening hours (+6082 260 936) or email to IR@swinburne.edu.my
  • An item can be renewed any time before it is due.
  • You cannot renew on hold items, short term items or counter-reserved loans.
  • You cannot renew an item if you have any overdue loans, unpaid fines or if your librarynet membership has expired.

How do i pay fines?

You can make payments at the Service Desk counter personally by cash.

What happens if i can’t pay my fines?

Your account will be blocked until all fines are paid.

The book i need is not held in the library. How can i get a copy?

Interlibrary loan is a service to get you the materials that is not held in Swinburne Library collection:  books, journals, articles, etc. To place a request, fill in the inter-library form that can be found at the library website. 
When items arrive and become available, you will be notified via email. Bring your Swinburne ID card to collect it. Most requests are supplied within one week; but may vary depending on the supplying library.

I’m not sure how to search for library e-resources effectively, how do i find them?

Summon search engine provides access to all library online resources and library material in one search. Click “Read more” to watch the video. (How do use Summon search engine).
Alternatively, you can use the Subject Guides in the Library website to find the find resources for your subject area. 

I need help in referencing, where can i go?

Join a Harvard style or EndNote online workshop at Swinburne Sarawak library. For further information, click “Read more” to view the workshop sessions.
Contact Roswita Rawi or Khadijah Morshidi for assistance.

Others

Any additional questions regarding Library Services, please contact our Service Desk Hotline at 082-260 936 or chat with us via Zendesk Online Chat at Swinburne Sarawak Library Website.