Swinburne University of Technology Sarawak Campus

New Intensive English Students

About Semester 1 2020

Is the semester still starting/are classes starting on May 4th?

Yes. Semester 1 2020 for Intensive English starts 4 May 2020.

When will enrolment start since the campus will be closed during the MCO?

Your enrolment is being processed. You will be receiving emails from the enrolment team regarding your invoice and payment before the start of the semester.

When will the campus open again?

 The campus and all facilities is expected to reopen after 13 May 2020.

About Online Learning

Will classes be online?

Yes. Online learning and teaching will start on  4 May 2020 for Intensive English Semester 1 2020.

How long will classes be online?

The Online Learning and Teaching will continue until the end of Semester 1 2020. This is to continue the practice of social distancing in order to protect our students and staff from the current global health situation.

Will attendance be taken?

The Unit Convener will monitor your CANVAS activities log to assess your online engagement and activities in CANVAS.

How to access to online learning and teaching?

You can access your online learning and teaching materials through CANVAS using your Swinburne student account.

What is CANVAS?

CANVAS is Swinburne’s learning management system. It is accessible online from any PC/desktop, tablet or mobile device. As the most advanced and contemporary Learning Management System (LMS) available Swinburne started using Canvas in 2019 to enhance students’ learning experiences.

How do I access Canvas?

You can access Canvas by clicking the link in the right menu bar of the current student tab https://www.swinburne.edu.my/current-students/get-started

You can also access Canvas via this link: https://www.swinburne.edu.my/canvas/

Need a Canvas 101 Guide?

You can take the CANVAS Student Tour via the link https://community.canvaslms.com/videos/1124

Can I still contact my unit convener/lecturer/tutor?

Yes. Teaching staff will conduct online delivery as planned, and will be accessible to students. Your unit conveners will contact you with information about each of your units and how these will be managed. Please check the CANVAS announcements and your email regularly. We encourage you to contact your unit convener if you do not receive any information on your units after 4 May 2020.

What will happen with exams?

No final end-of-semester exams will be conducted for Semester 1 2020. Final exams will be replaced by other assessments. Your unit convener will provide you with more information about these in the coming weeks.

What else about online learning?

  • Online Study

    Studying online doesn’t mean studying alone. For every unit, you’ll be a part of a class and you’ll have regular interactions with your lecturers and tutor, and your classmates too via CANVAS.

  • Virtual Classroom

    Your virtual classroom has been tailored for online learning via CANVAS. Use it to interact with your lecturers, tutors and classmates, and engage with a variety of learning formats including multimedia, interactive activities, podcasts and videos.

  • Online Tutorial

    You’ll have one-to-one contact with lecturer or tutor to guide your learning in every unit via CANVAS communication tools. You will also be encouraged to collaborate on CANVAS discussion boards with other students.

  • Online Discussion

    Your lecturer or tutor will hold regular discussions and interactive via CANVAS communication tools to help you with unit content and assignments. Use these to reflect on each week’s topic and also be guided by insights from your classmates. 

  • Online Flexibility

    Online learning provides flexibility for student to learn and engage at any time or place, compared to traditional on-campus learning and teaching requires students to attend lectures and tutorials at a venue at a given time. Students can log in to their online learning environment via CANVAS to access their course, whenever and wherever it is convenient for them. 

  • All other benefits of studying online

    Swinburne students continue to have access to the same range of student services and programs on campus as before. You can take advantage of everything Swinburne has to offer, while enjoying the flexibility of studying online and being fully supported at your convenience.

  • Digital Literacy

    Digital Literacy is one of our Swinburne Graduate Attributes! Studying online demonstrate that Swinburne students can learn, collaborate, work in digital world’ which is a vital 21st Century work skill.

About Facilities

Can we access the library and other facilities when the campus reopens at the end of the MCO period?

Yes, you can access the library and other facilities after the campus reopens. However, we also encourage you to practice social distancing at all times.

Are library resources sufficient?

Swinburne Sarawak library currently hold more than:

  • 380,000 book titles; in which 90% is digital. Electronic books are available, on several different platforms.
  • More than 80 online databases covering majority of the disciplines.
  • Newspapers and Magazines – some of these serials are available online. Students are encouraged to access to PressReader, a platform that gives more than 7,000 digital newsstands all around the world.
  • Full text theses & final year projects are also available online.

Can we access the library remotely?

Students can have access to online resources remotely through our library website: https://www.swinburne.edu.my/library/search

How can we sign up to access library remotely?

Students need to register as library members. Once you have signed-up, please email    your name and Swinburne ID no. to: IR@swinburne.edu.my in order to activate your           account.

To sign-up : https://www.swinburne.edu.my/library/search/search-help.php

Can we access the computer labs after the campus reopen at the end of the MCO period?

Yes. You can access the computer labs after campus re-open after campus reopens. However, we also encourage you to practice social distancing at all times.

What is social distancing?

Social distancing means. keeping space between yourself and other people outside of your home. This includes staying at least 6 feet (2 meters) from other people; not gathering in groups, avoiding crowded places and avoiding physical contact where possible.

About Finance

Will the fees be cheaper if classes are online?

No. The University is committed to ensure the units/subjects are delivered in the most effective manner without impairing the overall teaching and learning outcome.  Teaching staff will continue to actively support the students through online learning and delivery arrangement via CANVAS and emails. In addition, the online databases and e-books resources will always be available to aid and enhance the students’ learning and research process. Even though online learning and delivery is the way forward for the remaining of Semester 1 2020, once the MCO is lifted, students will still be able to access the physical resources and facilities of the University while practicing social distancing.

How can we pay using a credit card during the MCO period?

Payment via credit card through Internet or Mobile Banking can be made via JomPAY effective 30 April 2020.  The JomPAY payment method also accept payment via Savings or Current accounts.

Take note that the credit card is only applicable to card issued by banks in Malaysia.

The JomPAY biller code is as below:

Please present the proof of online transfer immediately after making payment to enable us to identify the transaction and subsequent issuance of official receipts.

What are the bank details?

Account Name: Swinburne Sarawak Sdn Bhd
Bank Name: CIMB Bank Berhad
Account Number: 80-0526998-9
Address: Lot 170 & 171, Section 49 KTLD, Jalan Chan Chin Ann, 93100 Kuching, Sarawak, Malaysia

Account Name: Swinburne Sarawak Sdn Bhd
Bank Name: RHB Bank Berhad
Account Number: 2-11016-00065829
Address: Suite 2 & 3, Ground Floor, Yung Kong Abell, Lot 365, Abell Road, 93100 Kuching, Sarawak

Click on the following link https://www.swinburne.edu.my/current-students/manage-course/paying-fees/how-i-pay-my-fee.php for full details on “How I Pay My Fee”.

When is the Payment due date?

Payment due date for commencing students has been extended to 13 May 2020.

What to do if you need to extend the payment due date beyond the 13 May 2020 dateline?

Students are advised to write in to Finance Treasury Services (FTS) at fintu@swinburne.edu.my to request for the necessary extension of payment due date(s).  The usual one-off administration fee of RM100.00 (as per Ancillary Fee) per semester will still apply.

A student who fails to communicate with FTS on their payment status will be deemed as an inactive student and subject to the usual procedures of being dropped from their enrolment, blocked from the learning management system, Canvas and etc., so please ensure that you contact us.

Please also take note that for any student who has been granted the extended payment due date, your outstanding debt for this semester must be settled, otherwise your final assessment result(s) will be withheld and/or you will be blocked from enrolment for the following semester until full settlement.

About Student Development and Support

Are there Counsellors on campus?

Yes, we do have a Counselling team on campus whom you can contact online at any time through ecounselling@swinburne.edu.my

To arrange for a face to face appointment, after campus re-opens (after MCO period) while practicing social distancing, please contact them as below:

Online: ecounselling@swinburne.edu.my

+60 82 260 789 – Evelyn Liew
+60 82 260 932- Chloe Liong
+60 82 260 873- Fazlia

In person: Room G106, Building G, Swinburne University of Technology Sarawak

Do we have remote access to the counsellors?

Yes, we also have an online counselling service called Swin-eCounsellors. They can be reached via ecounselling@swinburne.edu.my All information shared in the emails will be regarded as confidential.

For more information on Student Development and Support, please click on the link https://www.swinburne.edu.my/student-operations/student-administration/student-development-counselling