Jefferson, is currently the Assistant Manager with the Policy, Planning and Quality Unit (PPQ) at the Swinburne University of Technology Sarawak Campus. PPQ is dedicated to, and responsible for the university’s internal quality assurance system, including the coordination and management of the Policies and Regulations Directory, external accreditation through government quality rating instruments (e.g. SETARA), liaison with the Ministry of Higher Education (MoHE) and the Malaysian Qualifications Agency (MQA), self-accreditation status and audits, as well as supporting the academic units in professional accreditation and external audits.
He has cumulatively more than 15 years of experience in the higher education sector; involving in learning and teaching activities as well as quality assurance, at foreign branch campus universities in Sarawak and private college in Kuching, Sarawak.
He holds a Bachelor of Business (Marketing), a Master of Business Administration majoring in Marketing and minoring in Human Resources, and a Master of Education majoring in Educational Management.
In 2022, he is awarded the first batch of Certified Officer in Quality Assurance of Higher Education (completed Tiers 1, 2 and 3) by MQA, attesting to his ability to effectively manage internal quality assurance in line with the regulations and standards. In addition, Jefferson is also a Certified Trainer (License: TTT/15271) through the Train the Trainer certification course by the Human Resource Development Corporation (HRDCorp).