12 November 2025

Social Media Ad Irritation and User Trust Issues

By Dr Komathi Wasudawan, Dr Ee Yaw Seng and Ms Donna Barclay Tan

Once built for connection, social media users now face stronger social media ads irritation and rising privacy concerns as Facebook, Instagram, and TikTok collect more data and push targeted ads. Growing mistrust affects how people use these platforms. 

Social media ad irritation grows as platforms push targets, with users raising privacy concerns and showing lower trust toward Facebook, Instagram, and TikTok.

The social media revolution has radically altered the way people connect across the globe, and growing social media ad irritation shapes how people experience these platforms. Each day, hundreds of millions of people log onto platforms such as Facebook, Instagram, and TikTok to build relationships, share interests, and engage with communities of like-minded individuals. What began as a digital space for communication, entertainment, and networking has now become an integral part of contemporary life.

However, what was once refreshing and user-centric is now facing a growing problem: social media ad irritation. Similar to how television commercials or magazine pop-ups once annoyed viewers, users are now expressing the same frustration toward intrusive digital advertising.

The Rise of Social Media Irritation

Social media users, particularly on Facebook, Instagram, and TikTok, are increasingly voicing concerns about excessive and irrelevant advertising. While these platforms are primarily free to use, the trade-off has become an overwhelming presence of ads tailored to users’ browsing habits. This growing irritation reflects the degree to which advertising fails to provide perceived relevance or value.

“Every third post on my Facebook feed is an ad. It’s exhausting,” says one user. “I just want to see what my friends are up to, not get bombarded with products I’ll never buy.”

Algorithmic Feeds and User Disconnect

Another common frustration stems from the opaque algorithms that dictate what content users see. Facebook, Instagram, and TikTok have shifted from chronological feeds to algorithm-driven recommendations, prioritising trending or suggested content.

While this strategy aims to boost engagement, it often leaves users feeling disconnected from the people they care about.

“I’ve missed important posts from friends because Instagram decided to show me random memes instead,” says another user.

Even TikTok’s once-innovative short-form videos are facing fatigue, with repetitive trends and challenges creating monotony. This repetitive content cycle amplifies social media ad irritation, making users feel less inspired and more overwhelmed.

Privacy Concerns and Data Fatigue

Beyond intrusive ads, privacy remains a major concern among users. Many feel uneasy about the extent of data collection and the lack of transparency in how their information is used. The rise of scams, fake accounts, and cyberbullying has further worsened user confidence, turning what was once a space for connection into a digital minefield.

These combined issues of ads, algorithms, and privacy fears paint a picture of platforms that risk alienating their communities.

How Social Media Ad Irritation Impacts Businesses

Social media ad irritation isn’t just a user problem; it affects brands too. Overexposure and irrelevant targeting can lead to ad fatigue, reduced brand trust, and disengagement. Businesses need to rethink how they advertise on social media by prioritizing relevance, context, and ethical use of data.

Practical strategies include:

    • Integrating social information, such as showing how many friends have interacted with an ad.
    • Posting promotional content in the same style as regular user posts to reduce “space invasiveness.”
    • Deploying artificial intelligence ethically to deliver smarter contextual ads that add value without overwhelming users.
    • Regulating ad frequency to balance visibility with user comfort.

When done well, advertising can feel seamless, even complementing user experience rather than disrupting it.

Social Influence and Ethical Engagement

Social influence also plays a key role. Encouraging users to share authentic brand content within their networks may reduce perceptions of intrusiveness. However, companies must remain mindful of ad frequency. Highly active users with strong social connections are often less tolerant of excessive advertising, while moderate users may accept a balanced level of exposure.

The goal is clear: strike the right balance between visibility and authenticity.

Can Facebook, Instagram and TikTok Regain User Trust?

Whether these platforms will address complaints about social media ad irritation remains uncertain. Initially built as digital spaces for genuine connection, they now resemble marketplaces overloaded with promotional content.

To rebuild trust, businesses and platforms must:

  • Reduce ad frequency for highly engaged users.
  • Reintroduce chronological feed options.
  • Improve transparency in algorithmic recommendations.
  • Strengthen content moderation for safer, more inclusive communities.

Doing so could help restore social media to its original purpose of supporting authentic, meaningful connections in user-friendly environment.


The opinions expressed in this article are the author’s own and do not reflect the view of Swinburne University of Technology Sarawak Campus. Dr Komathi Wasudawan, Dr Ee Yaw Seng and Ms Donna Barclay Tan are with the Faculty of Business, Design and Arts. They are contactable at [email protected][email protected] and [email protected]