Staff Profile

We follow set of rules and regulations in our administrative, operational and academic functions

Irene Chang Hui Chung

Assistant Manager
BA(Hons) (UKM), MBA(Int.) (SUT), MMIM

Policy, Planning and Quality

Office No:+60 82 260 926
Fax No:+60 82 260 833
Room No: A414
Email: ihcchang@swinburne.edu.my

Biography

Irene graduated with a Bachelor of Arts with Honours in English Language Studies from Universiti Kebangsaan Malaysia (UKM) and obtained a Master of Business Administration (International) from Swinburne University of Technology Sarawak Campus (Swinburne Sarawak).

Prior to joining Swinburne Sarawak, Irene was a Temporary Teacher teaching lower secondary students at Sekolah Menengah Kebangsaan Kuching High and Part-time Tutor teaching primary students at Pertama Tuition Centre, Kuching.

In 2012, she started her career in the higher education sector as an Intern with the Faculty of Language and Communication (FLC) at Swinburne Sarawak. After the internship, she continued teaching units under the Swinburne Foundation Studies course suite; namely Academic and Communication Skills Part A and Moral Studies. She stayed on with the faculty for another two years before joining the Policy, Planning and Quality (PPQ) Unit in 2015. She is currently the Assistant Manager at the unit and her roles include coordination and management of the university’s internal quality assurance system, compliance with the Personal Data Protection Act 2010 (PDPA), external accreditation through government quality rating instruments (e.g. SETARA), liaison with the Ministry of Higher Education (MoHE) and the Malaysian Qualifications Agency (MQA), self-accreditation status and audits, as well as supporting the academic units in professional accreditation and external audits.

Irene is also a certified Trainer under Human Resource Development Corporation (HRD Corp) Malaysia.

Professional Memberships and Certifications

  • Professional HRD Corp Certified Trainer
  • Professional Certificate in Business Research, Analysis and Reporting
  • Member (MMIM) of Malaysian Institute of Management 

Awards and Achievements

  • Highly Commended – Swinburne Sarawak Impact Award for Professional Staff 2023
    Project Title: PPQ Wiki: Your One-Stop Help Centre
  • Highly Commended – Swinburne Sarawak Impact Award for Professional Staff 2023
    Project Title: Self-Accreditation Sustainability: Capacity Building for Self-Accreditation Audits
  • Winner – Swinburne Sarawak Impact Award for Professional Staff 2022
    Project Title: COPIA Audit 2022 and COVID-19 in Harmony
  • Highly Commended – Vice-Chancellor’s One Swinburne Award 2021
    Project Title: Unstoppable Quality: Blended Audit in the midst of COVID-19
  • Winner – Swinburne Sarawak Impact Award for Professional Staff 2021
    Project Title: Refreshed CMON with Impact
  • Certificate of Merit (Youth) – Malaysian Red Crescent Society 2006

Recent Media

Publications

  • Conference Paper: Post-Pandemic and Malaysian Higher Education: The Impact of New Norms and Future Direction
    Heng, K. S., Sim, J. P. T., & Chang, I. H. C. (2023, December). Post-Pandemic and Malaysian Higher Education: The Impact of New Norms and Future Direction. Abstract presented at the ASEAN-QA Forum 2023, Online.
  • Conference Paper: Managing Accreditation Audit Process: A Case Study of Using Microsoft SharePoint Site as a Document Management Platform
    Sim, J. P. T., & Chang, I. H. C. (2023, December). Managing Accreditation Audit Process: A Case Study of Using Microsoft SharePoint Site as a Document Management Platform. Abstract presented at the ASEAN-QA Forum 2023, Online.
  • Journal Article: “The Changing Role of Higher Education: Learning to Deal Wicked Problems” by Judith Ramaley: A Critical Review
    Thong, J. S. P., & Chung, I. C. H. (2023). “The Changing Role of Higher Education: Learning to Deal Wicked Problems” by Judith Ramaley: A Critical Review. Jurnal Sains Sosial dan Pendidikan Teknikal| Journal of Social Sciences and Technical Education (JoSSTEd)4(1), 159-169.
    https://myjms.mohe.gov.my/index.php/jossted/article/view/24497/13421
  • Journal Article: The Role of Academic Leaders in Leading and Managing Curriculum Change and Innovation in Two Foreign Branch Campus Universities in Sarawak
    Thong, J. S. P., & Chung, I. C. H. (2023). The Role of Academic Leaders in Leading and Managing Curriculum Change and Innovation in Two Foreign Branch Campus Universities in Sarawak. Jurnal Sains Sosial dan Pendidikan Teknikal| Journal of Social Sciences and Technical Education (JoSSTEd)4(1), 127-143.
    https://myjms.mohe.gov.my/index.php/jossted/article/view/24494/13419
  • Journal Article: Managing Curriculum Change in Malaysian Higher Education: A Critical Review of the Literature
    Thong, J. S. P., & Chung, I. C. H. (2023). Managing Curriculum Change in Malaysian Higher Education: A Critical Review of the Literature. Jurnal Sains Sosial dan Pendidikan Teknikal| Journal of Social Sciences and Technical Education (JoSSTEd)4(1), 93-105.
    https://myjms.mohe.gov.my/index.php/jossted/article/view/22606/12332
  • Conference Paper: Towards Inclusive Higher Education: A Review Paper
    Gan, E., & Chang, I. H. C. (2023, November). Towards Inclusive Higher Education: A Review Paper. Full paper presented at the MQA International Conference 2023, Hilton Kota Kinabalu.
  • Conference Paper: Continuous Professional Development (CPD): Academic Staff Active Involvement and its Impact
    Sim, J. P. T., & Chang, I. H. C. (2023, November). Continuous Professional Development (CPD): Academic Staff Active Involvement and its Impact. Full paper presented at the MQA International Conference 2023, Hilton Kota Kinabalu.
  • Conference Paper: Navigating leadership and sustaining higher education amid the COVID-19 crisis
    Gan, E., Sim, J. P. T., & Chang, I. H. C. (2022, August). Navigating leadership and sustaining higher education amid the COVID-19 crisis. Abstract presented at the meeting of ASEAN Quality Assurance Conference (AQAC) 2022, Online.
    https://www.academia.edu/download/95050849/2022_AQAC_Proceedings_Sunway_Uni_S_J_Hall.pdf#page=108
  • Conference Paper: Hybrid Programme Accreditation Experience Amid Covid-19 Pandemic
    Gan, E., Sim, J. P. T., & Chang, I. H. C. (2021, December). Hybrid Programme Accreditation Experience Amid Covid-19 Pandemic. Abstract presented at the meeting of ASEAN Quality Assurance Forum, Online.