Building Facilities Servicedesk

Swinburne Sarawak Building Facilities support relating to:

• Parking
• Pest Control
• Maintenance
• Security
• Door Access
• Housekeeping
• Event Set-Up

Submit as Student/Staff

Information Technology Servicedesk

Swinburne Sarawak IT support relating to:

• IT equipment
• IT Support
• Email and Canvas
• Wifi & Printing
• Software & Applications

Submit as Student/Staff

Information Resources (Library)

For inquiries relating to:

• Access activation for the barrier gates
• Library account activation and renewal (Angka.sa2 and OpenAthens)
• Access to library resources and services
• Referencing, Endnote and Literacy Workshops
• Interlibrary loan and document delivery service
• Other matters related to the library

Submit as Student/Staff

Submit as Guest

Student Recruitment

For inquiries relating to:

• Course Enquiry for prospective students
• Inter-campus Transfer Enquiry for current students
• Student Exchange Enquiry for current students
• Visa Services
• Financial Advisory
• Insurance matters

Submit as Student/Staff

Submit as Guest

Student Information Centre

For inquiries relating to:

• Student ID & Student letters/documents
• Course registration & enrolment (Student Portal)
• Career advice and job opportunities for students/graduates
• Graduation matters
• Examination and assessments

Submit as Student/Staff

Submit as Guest

Treasury Services

For inquiries relating to:

• Fees charge and financials
• Payment of fees
• Refund
• Student Ledger
• Instalment payment plan
• Appeals for fee waiver or delay of payment

Submit as Student/Staff

Submit as Guest

Student Village (Accommodation)

For inquiries relating to:

• On-campus & Off-campus accommodations
• Reporting & requesting SV maintenance
• Tenure renewals
• SV withdrawals

Submit as Student/Staff

Submit as Guest

FECS Labs

For inquiries relating to:

• FYRP/Research (claims, HRA, PPRA, equipment/apparatus/consumables request, etc)
• Lab access (Engineering computer lab access request etc, non FYRP related)
• General lab equipment utilization/material request (non FYRP related)
• FECS’s computer hardware & software (remote access, software enquiry, software installation & activation, etc)
• Lab session preparation (for teaching classes/special events)
• Staff claims (teaching materials/consumables purchases)
• Safety & Health matters

Submit as Student/Staff

Submit as Guest

Marketing

For inquiries relating to:
(For Staff only)

• Advertisement, logo, artwork, photography and video requisition
• Publication, social media, write-up and press release
• Website and digital marketing
• Webinars and online events

Submit as Staff

Submit as Guest