ServiceDesk

Swinburne Sarawak IT & Facilities support relating to:

• Furnitures and fixtures
• Housekeeping
• Security
• IT equipment
• IT Support

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Information Resources (Library)

For inquiries relating to:

• Access activation for the barrier gates
• Library account activation and renewal (Angka.sa2 and OpenAthens)
• Access to library resources and services
• Referencing, Endnote and Literacy Workshops
• Interlibrary loan and document delivery service
• Other matters related to the library

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Student Information Centre

For inquiries relating to:

• Student ID & Student letters/documents
• Course registration & enrolment (Student Portal)
• Career advice and job opportunities for students/graduates
• Student Visa matters
• Loans and scholarships
• Graduation and Assessment

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Finance Treasury Services

For inquiries relating to:

• Fees charge and financials
• Payment of fees
• Refund
• Student Ledger
• Instalment payment plan
• Appeals for fee waiver or delay of payment

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Student Village (Accommodation)

For inquiries relating to:

• On-campus & Off-campus accommodations
• Reporting & requesting SV maintenance
• Tenure renewals
• SV withdrawals

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FECS Labs

For inquiries relating to:

• FYRP/Research (claims, HRA, PPRA, equipment/apparatus/consumables request, etc)
• Lab access (Engineering computer lab access request etc, non FYRP related)
• General lab equipment utilization/material request (non FYRP related)
• FECS's computer hardware & software (remote access, software enquiry, software installation & activation, etc)
• Lab session preparation (for teaching classes/special events)
• Staff claims (teaching materials/consumables purchases)
• Safety & Health matters

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