Welcome to our Servicedesk gateway. Here you can select from the below departments to get help, service and more.
ServiceDesk
Swinburne Sarawak IT & Facilities support relating to:
Furnitures and fixtures
Housekeeping
Security
IT equipment
IT Support
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Information Resources (Library)
For inquiries relating to:
Access activation for the barrier gates
Library account activation and renewal (Angka.sa2 and OpenAthens)
Access to library resources and services
Referencing, Endnote and Literacy Workshops
Interlibrary loan and document delivery service
Other matters related to the library
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Student Recruitment
For inquiries relating to:
Course Enquiry for prospective students
Inter-campus Transfer Enquiry for current students
Student Exchange Enquiry for current students
Visa Services
Financial Advisory
Insurance matters
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Student Information Centre
For inquiries relating to:
Student ID & Student letters/documents
Course registration & enrolment (Student Portal)
Career advice and job opportunities for students/graduates
Graduation matters
Examination and assessments
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Treasury Services
For inquiries relating to:
Fees charge and financials
Payment of fees
Refund
Student Ledger
Instalment payment plan
Appeals for fee waiver or delay of payment
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Student Village (Accommodation)
For inquiries relating to:
On-campus & Off-campus accommodations
Reporting & requesting SV maintenance
Tenure renewals
SV withdrawals
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FECS Labs
For inquiries relating to:
FYRP/Research (claims, HRA, PPRA, equipment/apparatus/consumables request, etc)
Lab access (Engineering computer lab access request etc, non FYRP related)
General lab equipment utilization/material request (non FYRP related)
FECS’s computer hardware & software (remote access, software enquiry, software installation & activation, etc)
Lab session preparation (for teaching classes/special events)
Staff claims (teaching materials/consumables purchases)
Safety & Health matters
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Marketing
For inquiries relating to:(For Staff only)
Advertisement, logo, artwork, photography and video requisition
Publication, social media, write-up and press release
Website and digital marketing
Webinars and online events
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