Staff Profile

Biography

Awarded a Master of Philosophy in Computing and Human Computer-Interaction by Sheffield Hallam University (U.K.) in year 2008 with the title “Support Web-based Travel and Tourism Decision Making.” She is interested in designing the decision support systems for web-consumer decision-making.

Prior to her Master’s degree, she was a lecturer at Tunku Abdul Rahman College (KL). She also worked as a tutor at Sheffield College while pursuing her MPhil.

After graduating with her MPhil, she joined a private college in Kuching as a Lecturer in Statistics, E-Commerce and IT before she joined Swinburne University of Technology Sarawak as a lecturer in the Faculty of Engineering, Computing, and Science.

Research Interests

• Human-Computer Interaction
• E-commerce and Travel and Tourism website decision-making
• Design of Decision Support Systems for Consumer/Users Behaviors
• Statistics

Publications

• 2004 Dearden A. & Lo, Chiu., Using Co-operative Evaluation to Explore Travel & Tourism Decision Making. Frew, A. (Ed.), Proceedings of ENTER 2004, International conference on Information and Communication Technology in Tourism, Cairo, Egypt, Jan 26th – 28th 2004. SpringerWien New York, pp. 172 – 183.
• 2004 Dearden A. & Lo, Chiu., Supporting Users Decisions in Travel and Tourism. In Proceedings of HCI 2004: People and Computers XVIII – Design for Life. Springer-Verlag, London, U.K. pp. 103 – 116.
• 2004 Lo, Chiu., New Ways to Support Travel and Tourism Decisions. In Proceedings of HCI 2004: Designing for Life, Volume 2. Research Press International, U.K. pp 227 – 228.