Staff Profile

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Esther Lo Chiu Mei

Bsc (Campbell, U.S.), MPhil (Sheffield, U.K.)

Faculty of Engineering, Computing and Science

Office No:+60 82 260 863
Fax No:+60 82 260 813
Email: elo@swinburne.edu.my
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Awarded a Master of Philosophy in Computing and Human Computer-Interaction by Sheffield Hallam University (U.K.) in year 2008 with the title “Support Web-based Travel and Tourism Decision Making”. She is interested in designing the decision support systems for web-consumer decision making.

Prior to her Master degree, she was a lecturer of Tunku Abdul Rahman College (KL). She also worked as a tutor in Sheffield College while pursuing her MPhil. After graduated from her MPhil, she joined a private college in Kuching as a Lecturer in Statistics, E-commerce and IT before she joined Swinburne University of Technology Sarawak as a lecturer in Faculty of Engineering, Computing and Science.

Research Interests

  • Human-Computer Interaction;
  • E-commerce and travel and tourism websites decision making;
  • Design of decision support systems of consumer/users behaviors;
  • Statistics;


  • 2004 Dearden A. & Lo, Chiu. Using Co-operative Evaluation to Explore Travel & Tourism Decision Making. Frew, A. (Ed.), Proceedings of ENTER 2004, International conference on Information and Communication Technology in Tourism, Cairo, Egypt, Jan 26th – 28th 2004. SpringerWien New York, pp. 172 – 183.
  • 2004 Dearden A. & Lo, Chiu. Supporting Users Decisions in Travel and Tourism. In Proceedings of HCI 2004: People and Computers XVIII – Design for Life. Springer-Verlag, London, U.K. pp. 103 – 116.
  • 2004 Lo, Chiu. New Ways to Support Travel and Tourism Decisions. In Proceedings of HCI 2004: Designing for Life, Volume 2. Research Press International, U.K. pp 227 – 228.