Student Email (Office365)

Student Email (Office365)

Student Webmail service transition to Office 365 for education has begun on 13th June 2013.

Office 365 account

  • Account to be used as official university-related email and collaboration, with mailbox to 25 GB per user.
  • Login to Office 365 account at https://mail.office365.com using the same username and password
  • Having problem with password? Contact Service Desk at +6082-255000.

Personal Microsoft account

  • Provide access to your existing OneDrive account.
  • Login to your OneDrive at https://onedrive.live.com/ using the same username and password
  • The university will no longer provide any support or creating Personal Microsoft Account for students.

To learn more

Frequently Asked Questions

Will my email address change after upgrade?

No. Your Swinburne email address will continue to be YOURSTUDENTID@students.swinburne.edu.my

Will my username and password change?

No. You will still be using the same username and password used to access Live@edu

How to access to my new Office 365 email account

Login to https://mail.office365.com/ to access your new account.

How to view my documents that I previously uploaded to SkyDrive?

Login to https://skydrive.live.com/ to have access to your documents in SkyDrive.

I forgot my password. What should I do?

Make sure you know which account you would like to reset:

  • To reset password for your Office 365 account, please contact ITS Service Desk for support.
  • To reset password for your Personal Microsoft Account, please click here

My email in my phone/tablet is not accessible anymore. What should I do?

You need to re-configure your email account in your phone/tablet. For mobile phone configuration guide, please click here

  • To know your mobile phone setup reference, please click here

What policies or terms and conditions apply to the use of Office 365 in Swinburne University of Technology?

Students using the Office 365 Service, i.e. Outlook Live email and calendar function are subject to Swinburne’s policy and procedures, terms and conditions, privacy policies and acceptable use policies.

Swinburne’s Information Technology Services is no longer responsible for backing up student e-mail or files and other content stored in the Office 365 services. Information Technology Services will protect passwords in accordance with the IT Security Policy.

While Microsoft retains all rights to its services and deployment tools, the University retains all rights to all content, technology, materials and services delivered or forwarded to Microsoft under the Office 365 agreement.

Further details can be found in the policies and procedures that govern the acceptable use of the university’s IT facilities under the Policies & Procedures Directory.

As a side note, students will be required to accept Microsoft’s terms and conditions and privacy policy before they can use Office 365 services provided.

I would like to know more about Office 365. What should I do?

  • help.outlook.com for a wealth of FAQ’s specific to Outlook Live.
  • Office 365 Community that provides latest information of their services, including blog posts, forums, and wikis.

Where can I get help if something goes wrong?

Please contact ITS Service Desk for support.
More information

For more information, please click here