Swinburne University of Technology Sarawak Campus

Certified AdminPro in Management

Swinburne University of Technology Sarawak is pleased to announce that this 3-day executive training programme is now open for registration.

This HRDF-claimable certification programme is designed to give the participants an enhanced learning platform through the use of a variety of interactive, hands-on activities, including:

  • Individual and Group Exercises
  • Question and Answer Sessions
  • Presentations and Video Sessions

Each participant will leave with a personal development plan, and successful participants shall receive the “Certified AdminPro in Management” Certification from Swinburne University of Technology Sarawak and MRS Management Sdn Bhd.


  • Penang, Kuala Lumpur/Selangor, Kuching


  • Normal rate: RM4898
  • International Participants: US$1250

Date and venue

  • Please refer to attached registration form. You may also email to mrs@training.com or Whatsapp 013-8103838 for more details.
  • Time: 8.00am-5.00pm
  • Duration: ( 2 + 1 ) ; total 3 Days 

Course details

– Target beneficiaries, course objectives and course content.

Target beneficiaries

This course will benefit participants in all administrative related fields, including (but not limited to):

  • Secretaries
  • Personal and Administrative Assistants
  • Administrative Supervisors
  • Administrative Executives and Managers
  • Administrative Clerks and General Clerks
  • Technical Assistants
  • Executive Assistants and all administrative related professionals.

Overall objectives

Participants will be able to:

  • Manage their work priorities
  • Apply Daniel Goldman’s 3 areas of focus management at work
  • Plan their work for effecitive results
  • Generate ideas and solve problems Quickly, Creatively and Confidently
  • Learn tools to assess and prioritise ideas for decision making
  • Cultivate leadership qualities to get more done through others
  • Enhance the power of EQ maturity
  • Communicate assertively to obtain commitment and results
  • Work with difficult people and deal with conflicts
  • Keep abreast with their professional development and progress through continuous improvement

Course content

Participants are required to attend all 3 days of the programme, which focus on specific management skillsets. The topics covered during the programme include:

  • Managing Personal Work Priorities and Focus Management
  • Planning for Work Effectiveness
  • Generating Ideas through Organised Creativeness
  • Cultivating Leadership Skills
  • EQ Management for Success
  • Solution-Focused Communication Skills
  • Conflict Management Skills
  • Facilitate Continuous Improvement

How to register

– Entry requirements, application process and short courses contact.

Entry requirements

As the main language of instruction is English, you will be required to be proficient in the language.

Application process

To apply for this course, please contact us via:

Phone: +60 82 454 343
Fax: +60 82 458 248
Email: kristine@mrstraining.com

Or download an application form below.

Short courses contact

For more information regarding the current short courses, please get in touch with us according to the respective courses below. Operating hours are Monday to Friday from 8:30am to 5:30pm, GMT +08:00.

Phone: +60 82 454 343
Fax: +60 82 458 248
Email: kristine@mrstraining.com