Faculty of Business and Design
Master of Human Resource Management
Relationship between the Perceived Leadership Styles and Job Satisfaction among Support Staff in Sri Aman Resident and District’s Office
The main purpose of this study is to determine the relationship between perceived leadership styles and job satisfaction among support staff in Sri Aman and District Office. This study was conducted in Sri Aman Residents and District’s office, which includes 40 support staff. Research participants comprise of 20 support staff from Resident Office, 10 support staff from Sri Aman District Office and 10 support staff from Lubok Antu District Office. These staff classify as clerks, despatchers, cleaners, caretakers, guards, gardeners and drivers. The questionnaire was distributed to the support staff and the questionnaire analysed using the Statistical Package for Social Science (SPSS). This quantitative research is to analyse the relationship between the independent variables (perceived leadership style) and the dependent variable (job satisfaction).
The findings indicate there is no significant in preferred leadership style staff in terms of their age, gender and length of services. From the result (refer to Table 5.1), 60.3% of the variance in job satisfaction can be explained by the three perceived leaderships style, consist of autocratic, democratic and laissez faire leadership style. From the results, the staff perceived the head of department is democratic leadership style. It means that supporting staff in Sri Aman Resident and Districts’ Office preferred the more head of department practice democratic leadership style, the more support staff satisfied with their job.
Author: Crispin Ak Francis
Publication year: 2018
