Professional (Administrative) positions | Swinburne University, Sarawak, Malaysia

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FINANCE AND BUSINESS ANALYSIS

Job name	Closing Date	Action
Accountant, Business Intelligence Analyst [fixed-term contract] The position supports the business performance and its related activities of the Sarawak Campus. It is anticipated that Sarawak Campus will expand rapidly and that the responsibilities and scope of the position will grow accordingly. The position will provide business performance support which will include developing and implementing business intelligence (BI) and tech savvy tools for data visualisation, business analysis for strategic planning and decision-making, budget and budgetary control, costing and management reports for Management Units, management of procurement and financial operations, risk management and annual unit action plan. In addition, the position will work closely with Manager, FBA on procurement and finance digitalisation transformation. The position will undertake a variety of duties in a busy office environment, working independently whilst exercising judgement to prioritise tasks in order to meet the deadlines set. The position will be required to work within a culture of continuous improvement and will be supported and encouraged to identify areas where efficiency can be improved and control measures can be implemented to achieve a higher standard. The position requires a high level of financial, report presentation, clerical and secretarial skills including Microsoft Excel and Words, time management and good communication skills. The position is also expected to work effectively in a team environment and to interact effectively with the University staff and relevant Heads of Management Units, and to the public in providing quality customer service at all times.	22 June 2025	More details How to apply

FUTURE STUDENTS

Job name	Closing Date	Action
Assistant Manager, Admissions and Visa [fixed-term contract] The Assistant Manager, Admissions and Visa is responsible for achieving the set targets and Key Performance Indicators (KPIs) of the Unit. The position will work closely with the Director, Future Students to assist in managing the team in three (3) key areas namely Admissions, Visa and Insurance as part of the process in achieving the acquisition target for the pre-university and degree qualifications portfolio. The position will assist the Director, Future Students to develop, implement strategies and tactics to ensure that the processes related to prospective student journey is seamless and upholding the quality of the brand of Swinburne. This is a role that works across the whole University and the student journey from prospective students all the way to graduating with Swinburne Sarawak to provide a consistent, cohesive and strategic approach to services related to Admissions, Visa and Insurance for both domestic and international students. The responsibilities include working with the Director, Future Students to devise processes to ensure all the aspects of the sub-unit are delivered in an efficient and effective manner with direct accountability for a sizeable budget, analysing and measuring the effectiveness of all processes. As Swinburne Sarawak is expanding rapidly, the scope of responsibilities of the position is expected to grow accordingly.	13 July 2025	More details How to apply
Assistant Manager, Digital Marketing *[fixed-term contract]* The Assistant Manager, Digital Marketing is responsible for achieving the set targets and Key Performance Indicators (KPIs) of the unit. The position will work closely with the Manager, Marketing and student recruitment team to assist in the acquisition target for the pre-university and degree qualifications portfolio. The position is responsible for assisting the Manager, Marketing to develop and implement strategies and tactics which build awareness and preference for Swinburne in domestic and international markets for the purpose of student recruitment. This is a role that works across the whole University to provide a consistent, cohesive and strategic approach to marketing communications strategies of the University. Areas of responsibilities are inclusive of Marketing Communications, Public Relations, Publication and Content Development across domestic and international markets. These include working with Manager, Marketing to devise marketing plan with direct accountability for a sizeable budget, analysing and measuring the effectiveness of lead generation campaigns. The position will support the Manager, Marketing to manage Swinburne Sarawak’s public relations and communication plan, offline and digital strategies and the annual budget for the unit to deliver integrated campaigns which are cohesive, impactful and with a focus on student recruitment and brand health. The position works closely with academic and administrative staff at Swinburne Sarawak, as well as liaises with colleagues at Swinburne Australia to ensure consistency in branding, marketing and the efficient use of global resources. As Swinburne Sarawak is expanding rapidly, the scope of responsibilities of the position is expected to grow accordingly.	13 July 2025	More details How to apply
Executive, Visa and Insurance The primary focus of this position is to proactively assist and support the Assistant Manager, Admissions and Visa to provide supervision to a broad range of administrative tasks and record management, which includes providing information and assistance to Swinburne Sarawak students, staff and external stakeholders in relation to the visa function. This position is responsible for providing and ensuring that the functions which include duties listed below are carried out in a highly coordinated, professional and effective manner: – Manage, execute and monitor all processes related to Visa and Insurance Services; Lead or coordinate any event or project related to Swinburne International and Non-Sarawakian students; Maintain the databases and records under Visa and Insurance Services; and Prepare the related reports and statistics for both internal and external At the discretion of the Director, Future Students, the position may from time to time, be assigned to perform other functions within the Unit as and when required. The position will work closely with Academic and Professional staff at Swinburne Sarawak and will liaise with local authorities especially Immigration Department to ensure consistency in corporate style and efficient use of resources.	13 July 2025	More details How to apply
Officer, Social Media and Digital Engagement The University has a desire to communicate information about its courses, capabilities and activities to the public, potential and existing students, staff members, industry and government through a variety of media including press, radio, television and the web. In addition to this, the University aims to maintain a very high profile in its target markets through the distribution of high-quality content which builds positive feelings towards the Swinburne brand. This position will support the University’s marketing and communications needs. It is anticipated that Swinburne Sarawak will expand rapidly and that the responsibilities and scope of the position will grow accordingly. The position resides within the Future Students Unit and will report directly to the Assistant Manager, Digital Marketing. This position is responsible primarily for the social media platforms of the University and aims to ensure a positive and exciting image of Swinburne Sarawak both internally and externally. This includes: providing a ‘whole of university’ approach in developing the communications and content strategy; offering a highly responsive and relevant service to internal and external clients; assisting with media and event management; exploring new and innovative ways of building affinity for the Swinburne brand through content; and using the latest technology to enhance and streamline communications The position works closely with academic and professional staff at Swinburne Sarawak and liaises with staff at other Swinburne campuses to ensure consistency in corporate style and efficient use of resources.	13 July 2025	More details How to apply

SCHOOL OF RESEARCH

Job name	Closing Date	Action
Administrative Officer, Intellectual Property and Commercialisation [fixed-term contract] The responsibilities of this position include general administration of any internal and external research grants in the University during pre- and post-award stages, although the main priority focuses on administering and managing intellectual properties (IPs) for the School of Research. The IPs include copyrights, utility innovation, patents, etc. The administrative duties include IP planning support, documentation management, schedule coordination, risk and issue tracking, stakeholder engagement, resource management, the communication and provision of IPs related information to researchers, and the handling of all related administration processes to support grants and IPs processes. This includes but is not limited to, processing of claims, management and entry of data, maintenance of filing systems as well as some analytical tasks. The position is expected to help the School of Research implement and improve new IP processes and guidelines related to research grants and research consultancy projects. In undertaking these responsibilities, the position is expected to exhibit a highly professional approach in working closely and collaboratively with management and staff members at both the Sarawak and Melbourne campuses as well as with parties (private and government) external to the University.	13 July 2025	More details How to apply

STUDENT ENGAGEMENT

Job name	Closing Date	Action
Director, Student Experience and Employability [fixed-term contract] The Director, Student Experience & Employability provides strategic leadership to create a holistic, student-centred experience and environment that supports engagement, wellbeing, academic success, and graduate employability across the full student lifecycle. The Director also leads innovation and digital transformation within the unit to ensure responsive, accessible, and data-enabled services that support student wellbeing, inclusion, and employability at scale. The Director has executive oversight of a comprehensive and integrated portfolio that spans the full spectrum of the student experience. This includes: Student Life and Engagement – encompassing orientation programmes, student leadership development, clubs and societies, volunteerism, and campus engagement initiatives; Student Wellbeing and Counselling Services – including mental health support, psychological counselling, accessibility and disability services, and proactive wellbeing programmes; Employability and Career Development – overseeing internship placements, industry engagement, career readiness initiatives, co-curricular recognition, and graduate employability tracking; Accommodation Services – managing on- and off-campus accommodation, arrival and transition services, and on campus life programming to support student integration and success; International Student Experience – delivering tailored support for international students including intercultural orientation, compliance support, and social integration initiatives; Diversity, Equity, and Inclusion – advancing programs and strategies that support underrepresented and identity-based student cohorts, foster inclusive campus culture, and promote intercultural understanding; Student Conduct and Complaints Management – providing institutional leadership over student discipline, misconduct processes, complaints, appeals, and restorative practices; and Student Safety and Welfare – implementing systems for crisis response, food and housing security, threat assessment, and student support coordination. The Director is responsible for shaping inclusive, future-oriented strategies that reflect best practices in higher education student affairs. This includes driving service innovation, enhancing student support ecosystems, and strengthening graduate outcomes. The role requires close collaboration with academic and professional units within the Sarawak campus and active engagement with Swinburne Melbourne to ensure strategic alignment, policy coherence, and operational excellence across the broader Swinburne network.	13 July 2025	More details How to apply
Registrar [fixed-term contract] The Registrar provides executive leadership in delivering integrated, high-quality academic administrative services across the full student lifecycle at Swinburne University of Technology Sarawak (Swinburne Sarawak). As a senior executive member of the University, the Registrar plays a strategic and operational leadership role in ensuring that all functions related to student enrolment, academic governance support, institutional compliance, and strategic enrolment are delivered efficiently, professionally, and in alignment with the University’s values, strategic objectives, and regulatory obligations. The Registrar oversees core portfolios including student enrolment, examinations, academic progression, results, awards and graduation ceremonies, records management, student data governance, timetabling, academic calendar coordination, transfer credit assessment, degree audits, transcript services, academic integrity, complaints and misconduct, institutional data analytics, and strategic enrolment and retention planning. In addition, the Registrar is responsible for: Leading the development, review, and implementation of student-related policies, in close collaboration with Swinburne Melbourne and in compliance with both Malaysian and Australian regulatory frameworks; Supporting academic governance through secretariat roles for policy and progress committees, curriculum coordination, and calendar development; Overseeing institutional records governance, transcript issuance, privacy and Personal Data Protection Act (PDPA) coordination and training, and data management for audit, accreditation, and reporting; Providing strategic oversight of admissions frameworks, academic timetabling, classroom allocation, and physical resource scheduling; Leading institutional coordination on academic integrity, internal audits, and risk compliance; Supporting transfer credit and matriculation assessment procedures and graduation eligibility; Driving innovation and digital transformation in student systems and analytics reporting capabilities; Ensuring the delivery of responsive, ethical, and student-centred services to students, parents, staff, partners, and Student Affairs units; Supporting university honours, ceremonial protocols, and recognition programs such as awards and prizes; and Fostering a culture of continuous improvement, professional development, staff training, and strategic workforce capability in the Registrar’s Office.	13 July 2025	More details How to apply

How to apply

The “Application Process” section in our website indicates the steps you need to follow. Please download the respective Position Description document from our website for your reference. For Accountant, Assistant Manager, Director and Registrar positions, your application must include a separate document addressing each applicable element of the Key Selection Criteria as specified in the Position Description. 

For Director and Registrar positions, your application must also include a separate document of your 5-year plan for the position to be written in one (1) page.

All applications must be submitted to https://hrrs.swinburne.edu.my/form  latest by Sunday, 13 July 2025  unless indicated differently as above and on our Careers webpage.

All applications will be acknowledged and treated with the strictest confidence.

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