Non-Academic Positions | Swinburne University, Sarawak, Malaysia

For more information on Swinburne University’s Units (Departments), click here.

COMMUNICATIONS AND RELATIONS

Job name	Closing Date	Action
Executive, Communications [fixed-term contract] This position aims to ensure a positive image of Swinburne both internally and externally and plays a significant role in contributing to the achievement of the University’s goals by ensuring that communications strategies are aligned with the overall Swinburne strategy. The position will also manage the delivery of University events with broad-reaching external impact. The appointee is responsible for: providing a ‘whole of university’ approach in developing the communications and content strategy; exploring new and innovative ways of building affinity for the Swinburne brand through content; and providing effective communication support as needed while working closely with senior leaders of the University. The appointee will play a key role in the ongoing development and enhancement of Swinburne’s communications functions through contributing a thorough understanding of communications best practices and principles.	24 May 2026	More details How to apply

FINANCE AND BUSINESS ANALYSIS

Job name	Closing Date	Action
Accountant, Business Intelligence Analyst The position supports the business performance and its related activities of the Sarawak Campus. It is anticipated that Sarawak Campus will expand rapidly and that the responsibilities and scope of the position will grow accordingly. The position will provide business performance support which will include developing and implementing business intelligence (BI) and tech savvy tools for data visualisation, business analysis for strategic planning and decision-making, budget and budgetary control, costing and management reports for Management Units, management of procurement and financial operations, risk management and annual unit action plan. In addition, the position will work closely with Manager, FBA on procurement and finance digitalisation transformation. The position will undertake a variety of duties in a busy office environment, working independently whilst exercising judgement to prioritise tasks in order to meet the deadlines set. The position will be required to work within a culture of continuous improvement and will be supported and encouraged to identify areas where efficiency can be improved and control measures can be implemented to achieve a higher standard. The position requires a high level of financial, report presentation, clerical and secretarial skills including Microsoft Excel and Words, time management and good communication skills. The position is also expected to work effectively in a team environment and to interact effectively with the University staff and relevant Heads of Management Units, and to the public in providing quality customer service at all times.	24 May 2026	More details How to apply
Assistant Manager [fixed-term contract / tenured] The position supports the business performance and its related activities of the Sarawak Campus. It is anticipated that Sarawak Campus will expand rapidly and that the responsibilities and scope of the position will grow accordingly. The position will provide business performance support which will include developing and implementing business intelligence (BI) and tech savvy tools for data visualisation, business analysis for strategic planning and decision-making, budget and budgetary control, costing and management reports for Management Units, management of procurement and financial operations, risk management and annual unit action plan. In addition, the position will work closely with Manager, FBA on procurement and finance digitalisation transformation. The position will undertake a variety of duties in a busy office environment, working independently whilst exercising judgement to prioritise tasks in order to meet the deadlines set. The position will be required to work within a culture of continuous improvement and will be supported and encouraged to identify areas where efficiency can be improved and control measures can be implemented to achieve a higher standard. The position requires a high level of financial, report presentation, clerical and secretarial skills including Microsoft Excel and Words, time management and good communication skills. The position is also expected to work effectively in a team environment and to interact effectively with the University staff and relevant Heads of Management Units, and to the public in providing quality customer service at all times.	24 May 2026	More details How to apply
Associate Accountant The position is an executive position and supports the financial and business performance functions of the University. It is anticipated that Swinburne Sarawak will expand rapidly and that the responsibilities and scope of the position will grow accordingly. The position will ensure proper management of procurement, financial accounting functions (including group accounts) and support the digitalisation transformation for FBA. In addition, the position will also support the business performance reporting which includes but is not limited to developing and implementing: business intelligence (BI) and the savvy tools for data visualisation and business analysis; unit action plan and key results areas set under Campus Plan; and financial related policies, risk management and legal compliances. The position will also undertake a variety of duties in a busy office environment, working independently whilst exercising judgement to prioritise tasks in order to meet the datelines set. The position will be required to work within a culture of continuous improvement and will be supported and encouraged to identify areas where efficiency can be improved and control measures can be implemented to achieve a higher standard. The position requires a high level of financial, report presentation and analytical skills, time management as well as good communication skills. The position is also be expected to work efficiently in a team environment and interact professionally and effectively with the University staff and relevant Heads of Management Units, and to the public in providing quality customer service at all times.	24 May 2026	More details How to apply

FUTURE STUDENTS

Job name	Closing Date	Action
Executive, Student Recruitment – based in West Malaysia [fixed-term contract] The position supports the Future Students Unit needs of the University. It is anticipated that Swinburne Sarawak will expand rapidly and that the responsibilities and scope of the position will grow accordingly. The position is responsible for marketing the University and its products and services in Malaysia and/or international markets. This involves contributing to: Execute marketing and student recruitment plans to increase enrolment into the University; Develop and manage relationships with a range of stakeholders including agents and school officials to attract prospects from the region to study in Swinburne Sarawak; Provide advice to students on courses and other matters related to studying at Swinburne Sarawak; Process student applications efficiently and effectively; and Execute marketing activities in collaboration with academics. The position works closely with Academic and Non-Academic Staff at Swinburne Sarawak and liaises with staff at other Swinburne campuses to ensure consistency in corporate style and efficient use of resources.	24 May 2026	More details How to apply
Student Recruitment Specialist – based in Sabah [fixed-term contract] The position supports the Future Students Unit needs of the University. It is anticipated that Swinburne Sarawak will expand rapidly and that the responsibilities and scope of the position will grow accordingly. The position is responsible for marketing the University and its products and services in Malaysia and/or international markets. This involves contributing to: Execute marketing and student recruitment plans to increase enrolment into the University; Develop and manage relationships with a range of stakeholders including agents and school officials in regions to attract students; Provide advice to students on courses and other matters related to studying at Swinburne Sarawak; Process student applications efficiently and effectively; and Execute marketing activities in collaboration with academics. The position works closely with Academic and Non-Academic Staff at Swinburne Sarawak and liaises with staff at other Swinburne campuses to ensure consistency in corporate style and efficient use of resources.	24 May 2026	More details How to apply

HUMAN RESOURCES

Job name	Closing Date	Action
Assistant Manager, Development [fixed-term contract] The position is responsible for assisting the Director, Human Resources (HR) in planning and managing the daily operations of a range of portfolios within the Development function. The position will assist the Director, HR in planning, implementing and monitoring HR activities covering various HR portfolios – which include talent management, career development, professional development and employee engagement. While supervising a team of staff, this position is expected to provide leadership to ensure smooth daily operations with expected deliverables completed within budget and set timelines. The position is also responsible for assisting the Director in strategic initiatives and provision of advice that support the University goals. The position will assist in the planning and implementation of related HR projects and new initiatives undertaken by the Unit as well as any other relevant activities as assigned by the Director, HR; or the Pro Vice-Chancellor and Chief Executive Officer (Sarawak) – PVC & CEO (Sarawak) as and when required.	24 May 2026	More details How to apply
Assistant Manager, Recruitment The position is responsible for assisting the Director, Human Resources (HR) in planning and managing the daily operations of a range of portfolios within the Recruitment function. The position will assist the Director, HR in planning, implementing and monitoring HR activities covering various HR portfolios – which include recruitment and selection, onboarding, and other matters related to expatriate management. While supervising a team of staff, this position is expected to provide leadership to ensure smooth daily operations with expected deliverables completed within budget and set timelines. The position is also responsible for assisting the Director, HR in strategic initiatives and provision of advice that support the University goals. The position will assist in the planning and implementation of related HR projects and new initiatives undertaken by the Unit as well as any other relevant activities as assigned by the Director, HR or the Pro Vice-Chancellor and Chief Executive Officer (Sarawak) – PVC&CEO (Sarawak) as and when required.	24 May 2026	More details How to apply
Human Resources Executive – HR Services [fixed-term contract] This is a Non-Academic position at the Sarawak Campus. The duties and responsibilities of this position cover the following functions within the Human Resources (HR) unit’s Services section: Human capital planning and budgeting; Compensation management including remuneration strategies and operations of remuneration packages for new appointments; and Provision of data to support the University’s accreditation and quality requirements such as programme accreditations and other governmental requirements. The position will assist in planning, supervising where required, and implementation of work activities; and in carrying out new initiatives undertaken by the unit as well as any other relevant tasks as assigned from time to time.	24 May 2026	More details How to apply

INFORMATION TECHNOLOGY

Job name	Closing Date	Action
Data Analyst [fixed-term contract] This position is an executive position at the Sarawak Campus. The position will be responsible for areas as designated by the Assistant Manager, Application Development – primarily focusing on analysing and validating data, creating reports and dashboards, performing trend analysis, supporting data integration, and using automation and visualization tools to deliver actionable insights for strategic decision-making, along with any other relevant tasks as assigned.	24 May 2026	More details How to apply
Project Manager [fixed-term contract] The appointee will be responsible for carrying out duties involving Project Management functions of Information Technology designated by the Director, Information Technology – mainly to oversee Swinburne System Information System (SSIS) and IT-specific project management and develop and implement IT governance frameworks. Project Governance & Frameworks Implement and adhere to established project governance frameworks, methodologies, and stage-gate processes. Ensure compliance with rganizational policies, audit requirements, and documentation standards. Contribute to continuous improvement of project management practices, templates, and tools. Project Planning & Initiation Lead project initiation activities: business case development, project charter, scope definition, stakeholder mapping. Develop detailed project plans, schedules, resource plans, budgets, and risk registers. Project Execution & Delivery Manage the end-to-end project lifecycle from initiation to closeout. Coordinate cross-functional teams, vendors, and stakeholders to ensure timely delivery of tasks and milestones. Monitor project progress, track deviations, and implement corrective actions when required. Manage scope, schedule, cost, quality, and risks using structured project management methodologies. Facilitate meetings, workshops, sprint reviews, and project updates. Risk & Issue Management Identify, assess, and track project risks, issues, dependencies, and constraints. Develop mitigation and contingency plans and escalate critical risks when needed. Ensure RAID logs are updated and reviewed regularly. Communication & Stakeholder Management Maintain clear communication channels with project board, Project teams, SME, Academic and Non-Academic, other stakeholders. Prepare and present weekly/bi-weekly/monthly project status reports, dashboards, and performance metrics. Facilitate alignment across teams and ensure decisions are documented and tracked. Financial & Resource Management Develop and manage project budgets, cost forecasts, and financial tracking. Coordinate resource allocation and workload balancing across assigned projects. Track CapEx/OpEx expenditures and ensure financial governance compliance related to SSIS/IT projects. Project Closeout & Reporting Lead project closeout, including handover to operations, post-implementation review (PIR), and lessons learned. Ensure documentation, artefacts, and deliverables are archived according to governance requirements Track benefits realization where applicable.	10 May 2026	More details How to apply
Manager, Technology Delivery & Customer Support [fixed-term contract] The Manager, Technology Delivery & Customer Support role is responsible for leading the effective Technology Delivery, optimisation, and continuous improvement of technology services within the IT unit across the University. Reporting directly to the Director, Information Technology, this position ensures strong cross-university alignment, coordinated execution of IT applications and systems initiatives, support for digital transformation priorities, clear communication of progress, and proactive identification of risks and emerging issues. The role also oversees the delivery of high-quality IT customer support to ensure a consistent, responsive, and user-centred technology experience. The role provides strategic direction within Technology Delivery, IT Customer Support, ensuring that Technology Delivery & Customer Support are reliable, secure, scalable, and aligned with the University’s strategic objectives. 1. Administrative Manage the administrative OPEX and CAPEX for Technology Delivery and Customer Support in close collaboration with IT Administration. All recommendations and improvement initiatives shall be developed in consultation with the Director, IT. 2. Technology Delivery Management Provide strategic direction to support University growth through the efficient utilisation and optimisation of IT resources. Lead the planning, management, and delivery of Technology Delivery & Customer Support team, including enterprise systems, applications development and user support. Ensure technology solutions are effectively designed, implemented, integrated, and maintained to meet academic and administrative needs. 3. IT Customer Support Management Manage for the IT Customer Support function to ensure a seamless, high-quality support experience for all staff and students. Oversee end-to-end service desk operations, including incident and request management, service performance, process optimisation, and continuous improvement initiatives. Direct the planning, governance, and lifecycle management of IT assets, ensuring accuracy, accountability, and alignment with organisational policies. Manage the delivery of campus-wide end-user support services, including helpdesk operations, endpoint management, and audiovisual/telecommunication support. Ensure the effective operation and utilisation of computer laboratories, teaching spaces, and collaboration technologies across the University. Lead service quality initiatives such as user satisfaction assessments, data-driven reporting, and service enhancement strategies. Oversee IT Customer Support planning and execution for University events, ensuring reliable and responsive technical service. Govern software licensing, compliance management, and the deployment of academic and teaching software. Drive team development, resource planning, and operational excellence within the IT Customer Support. 4. Digital & Enterprise Systems and Applications Provide expert guidance in selecting, implementing, integrating, and managing digital and enterprise systems and applications. Ensure applications support academic programs, research, administration, and student services effectively and securely. 5. Policy, Governance & Strategic Alignment Develop, review, and maintain Application policies, procedures, and governance frameworks. Ensure alignment with University strategies and promote organisation-wide understanding and compliance. 6. Cross function Initiatives Provide oversight of key technology Strategy Delivery Initiatives, ensuring successful implementation, budget adherence, and alignment with institutional priorities. Coordinate cross-functional teams to deliver technology-enabled improvements. 7. Vendor, Procurement & Contract Management Manage vendor relationships, procurement processes, contract negotiations, and performance monitoring. Ensure service providers deliver value for money and meet agreed service standards. 8. Executive Communication & Reporting Maintain structured communication with the Director, IT, ensuring visibility of priorities, risks, performance, and issues. Prepare reports, dashboards, and recommendations to support decision-making and informed oversight.	10 May 2026	More details How to apply

STUDENT ENGAGEMENT

Job name	Closing Date	Action
Student Counsellor [fixed-term contract] The primary focus of this position is the provision of student advices and pastoral care to ensure that students obtain the necessary support to enhance their skills and academic achievements while enrolled at the University. The position will reside within the Student Engagement and will report directly to the Senior Counsellor. The position is responsible for the management of student counselling and welfare, including pastoral care which involves contributing to:- Provide student counselling in academic and social. Organise and conduct student development programs. Monitor the performance of student with special needs and the academically weak. Handle student grievances, conflicts and to resolve them. Provide assistance in the organisations of all Student Counselling Activities. The position works closely with Academic Staff at Swinburne Sarawak and liaises with staff at other Swinburne campuses to ensure consistency in corporate style and efficient use of resources.	24 May 2026	More details How to apply

How to apply

The “Application Process” section in our website indicates the steps you need to follow. Please download the respective Position Description document from our website for your reference. For Manager and Assistant Manager positions, your application must include a  separate document addressing each applicable element of the Key Selection Criteria as specified in the Position Description. 

All applications must be submitted to https://hrrs.swinburne.edu.my/form  latest by Sunday, 24 May 2026  unless indicated differently as above and on our Careers webpage.

All applications will be acknowledged and treated with the strictest confidence.

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Thank you for your time and response.  