If you wish to apply for a review of a University decision, you may lodge a request for a review. You may also appeal the University’s decision through the appeal process.
The Reviews and Appeals Regulations 2012 govern the way students may apply for a Review of, or Appeal, a University decision relating to academic and student affairs.
Students are encouraged to pursue the local and formal resolution processes before taking the next step and applying for a Review of a University decision. Please also refer to the Complaints and Feedback website to determine the best avenue to have your matter heard and resolved.
The regulations identify that only certain University decisions can be subject to Review, then Appeal. The application forms in the sections below are accompanied by instructions to help you understand what a 'reviewable decision' is should you wish to apply for a Review, and what grounds of Appeal are available should you wish to apply for an Appeal.
As a student you also have a right to request an Appeal be undertaken by certain external agencies of University decisions. Click the External Reviews and Appeals tab for further details.
Select the tab below to learn about the review and appeal process as well as your right to request an external review or appeal.
Once a local and then formal resolution have been obtained under the policy, you need to identify whether the decision you wish to have reviewed is a 'reviewable decision'.
A decision will be 'reviewable' if it falls under one of the following categories:
An appeal is the second step in the review and appeals process. If you have received a review outcome and you are dissatisfied with the University’s decision, you can apply for an appeal of that decision.
You can apply for an appeal of a University decision if:
You must identify one or more of the following grounds for appeal:
You also have a right to request that certain external agencies review university decisions. External bodies may require that you exhaust Swinburne's review and appeal processes before they will consider your case.
The following external agencies can assist you in appealing university decisions:
Please note this is not an exhaustive list.